<img height="1" width="1" style="display:none" alt="" src="https://www.facebook.com/tr?id=367542720414923&amp;ev=PageView&amp;noscript=1">

    Not Found

  • 08:00 – 08:45

    Registration & Coffee in the Exhibition Area

  • 8:45 - 8:55
    anwar-1

    Chair’s Opening Remarks

    Anwar Mirza - Data Strategy & Governance - FedEx Express

    Arrow
  • 08:55-09:00

    Speed Networking – Making new connections at CDAO UK!

    Arrow

    During this 5-minute networking session, the aim of the game is to go and meet two people you don't already know.  Have fun! 

  • 09:00-09:30
    robert lee-2

    Presentation: Improving Customer Data Outcomes, a lifetime of lessons in 12 digits

    Robert Lee - Chief Data Architect - HM REVENUE & CUSTOMS

    Arrow

    Great Customer Outcomes are reliant upon great identification of who the customer is across all IT systems. We have all seen the internal shenanigans that go on to keep customer data in sync across different systems inside and outside an enterprise. 

    One area that crops up consistently is the customer’s address, we move it around in numerous formats, validate it against the PAF, compare it with one another and basically write loads of code just to deal with the address, including how we share it from one organisation to another. 

    This session provides a 12-step plan to solve that issue

  • 09:30-10:15
    panel-Nov-20-2023-02-56-17-3161-PM

    Panel Discussion: Turning Insights into Action: Does Data-Driven Change Deliver?

    Arrow

    Panel Discussion: Turning Insights into Action: Does Data-Driven Change Deliver? 

     

    • How can we identify and prioritize which data to bring under governance when dealing with vast amounts of data? 
    • What are the challenges of regulatory compliance when applying data governance, and how can we navigate them? 
    • How can we enable versatile governance strategies to serve as a vehicle for tailored data accessibility? 
    • What strategies can be employed to break up data silos across business units and accelerate data-led decision-making? 
    • How can we achieve strong data governance by aligning stakeholder engagement with business culture and maturity?  

    Moderator: James Davies, CDAO - BY ROTATION 

    Kassim Hussein, Head of Data and Analytics (Director Grade) - CLEVELAND CLINIC LONDON 

    Mike Leverington, Director of Data CapabilityITV 

     

    Brendan Ellis, Head of Data & Business IntelligencePANTHEON VENTURES 

  • 10:15-10:45
    panel-Nov-20-2023-02-56-17-3161-PM

    Panel Discussion: Navigating the Ethical Landscape: Safeguarding Privacy in the Age of Big Data and AI

    Arrow
    • How do organizations navigate ethical complexities in advanced analytics and machine learning? 
    • What proactive strategies can businesses use to address emerging privacy risks in the evolving landscape of big data and AI? 
    • Beyond compliance, how can organizations innovate to integrate ethical principles into their core data strategies? 
    • In the age of encryption and decentralization, how do businesses balance data privacy with the need for accessibility 
    • What tools and approaches enable organizations to transparently communicate and address ethical considerations in complex data models within the era of explainable AI? 

    Moderator: Janthana Kaenprakhamroy, Chief Executive OfficerTAPOLY 

    Andi 曹-McAleer, Head of Data & AI Governance - FINANCIAL TIMES 

    Gurpreet Muctor, Chief Data & Technology OfficerWESTMINSTER CITY COUNCIL 

    Pedro Rente Lourenço,  Senior Vice President - AlixPartners 

  • 10:45- 11:15

    Mid-Morning Coffee & Networking in the Exhibition Area

  • 11:15-11:45
    Naomi Clarke-1

    Presentation: Future-Proofing Data Strategy

    Naomi Clarke - Independent Data Strategy Advisor to CDOs & C-Suite Executives -

    Arrow
    Data is way up the agenda for businesses today, with pressure to provide quality data to feed improvements in customer service, data analytics insights for management decision-making and the use of AI. What are the important themes that need to be covered when creating your data strategy and how can we seek to mitigate increasing future uncertainty while delivering what we need today?’ 
  • 11:45-12:15
    gareth-1

    Presentation: Is data quality still the elephant in the room? Working with imperfect data

    Gareth Hagger-Johnson - Director of Data Strategy - THE NOTTINGHAM

    Arrow

    Despite the critical role of data quality in AI and analytics, many organizations remain hesitant to invest in it. This keynote speech will explore the reasons behind the reluctance to address data quality challenges head-on. It will examine various factors contributing to this hesitation, from unclear value propositions to the temptation of launching AI use cases, perhaps prematurely. Many organizations still lack insight into the quality of their data, and even fewer understand how to extract maximum value from imperfect datasets. Few have developed effective strategies for leveraging less-than-perfect data. This talk will explore the real-world impact of data quality on business outcomes and customer experiences. 

  • 12:15-13:15

    Lunch & Networking in the Exhibition Area

  • TRACK A

    Arrow
  • 13:15-14:00
    Panel Discussion-3

    Discussion group A: Disconnected Governance: The Hidden Obstacle to Data Strategy ROI

    Arrow
    • Leveraging decentralized data is critical to address how use cases provide impact at scale. How do we address this disconnected governance issue at the organization to provide maximum value?  
    • What are the emerging technologies, strategies and best practices that are helping us achieve maximum ROI? 
    • The opportunities opened by AI are vast - how do we make sure that we help foster visibility, transparency and trust within the AI context?  
    • What are the lessons learned around positioning ourselves as not only output generators, but outcome providers? 

     

    Moderators: Alexandra Teachout, Head of Product Marketing- IndyKite 

     

    Tosh Pushparajah, Senior Product Manager, IndyKite 

     

    Gurpreet Muctor, Chief Data & Technology OfficerWESTMINSTER CITY COUNCIL 

     

    Anwar Mirza, Data Strategy & Governance - FedEx Express 

  • TRACK B

    Arrow
  • 13:15-14:00
    download (2)-1

    Roundtable B: Building the Next Generation of Data Leaders

    Arrow

    This session brings together data leaders to discuss how they are cultivating the next generation of data talent. What leadership skills are needed in future CDAO roles? How can senior leaders' mentor and upskill their teams to meet the demands of a rapidly evolving data landscape? Participants will share their mentorship approaches and discuss strategies for closing the talent gap. 

    • Focus Areas: Leadership development, talent strategy, future skills. 
    • Preparation: Minimal — 3 facilitators guide the discussion with key questions. 
    • Objective: Encourages reflection on talent development and sharing of leadership strategies to help organizations grow their data capabilities from within  

     Moderator: Lee Edney, Head of Global Business Value Consulting- ATACCAMA 

    Kevin Bould, Associate Director of Digital Data and Technology – TEENAGE CANCER TRUST 

     

    James Davies, CDAO - BY ROTATION 

     

     

  • Plenary sessions

    Arrow
  • 14:00-14:45
    download (2)-1

    Roundtable: Data Democratisation: Enabling Non-Technical Users

    Arrow
    • What to expect: A conversational session where leaders discuss how they’re enabling non-technical teams to access and use data, while maintaining security and quality standards. Focus is on balancing accessibility with governance. 
    • Participation: Simply join and share your organization's experience with democratizing data—whether it’s just getting started or fully implemented. No need for slides or formal input, just ideas and insights. 

    Kassim Hussein, Head of Data and Analytics (Director Grade) - CLEVELAND CLINIC LONDON 

    Rajan Srivastwa, Engineering & ML Platform Lead - Personalised Products -- NATWEST 

  • 14:45-15:15
    brainstorming-and-teamwork-icon-business-meeting-groups-of-three-in-the-conference-room-sitting-around-the-table-discussing-designing-business-strategies--1

    Workshop: Unlocking Business Growth Through Data

    Arrow

    What You’ll Learn: 

    Unlocking Business Growth with Data 

    Discover how organizations can use data to drive strategic decision-making, improve operations, and create value beyond direct monetization. 

      

    Opportunities & Challenges in Extracting Business Value from Data 

    Explore key areas where data delivers business impact—efficiency, customer insights, product innovation—while addressing common challenges such as data silos, accessibility, and compliance. 

      

    Measuring the Impact of Data Initiatives 

    Learn practical frameworks and key metrics to assess the success of data-driven strategies and effectively communicate their value. 

      

    Workshop Outline: 

    1️⃣ Introduction: Data as a Growth Engine 

    Overview of how organizations leverage data to drive business success beyond direct monetization. 

      

    2️⃣ Business Value from Data: Opportunities & Challenges 

    Explore different ways data enhances operations, customer engagement, and product innovation. Discuss common challenges and share experiences. 

      

    3️⃣ Extracting Business Value: Overcoming Barriers 

    Identify key roadblocks to maximizing data’s potential and discuss real-world strategies to overcome them. 

      

    4️⃣ Measuring Success: Evaluating Business Impact 

    Learn simple, effective ways to measure the success of data initiatives and communicate their impact to stakeholders. 

      

    How You Can Participate: 

    ✅ No preparation needed! 

    ✅ Share how your organization uses data or brainstorm potential opportunities. 

    ✅ Engage in discussions, ask questions, and exchange insights. 

    ✅ If you don’t have direct experience, think about how data-driven strategies could benefit your industry. 

     

    Moderator: Anwar Mirza, Data Strategy & Governance - FedEx Express 

    Brendan Ellis, Head of Data & Business IntelligencePANTHEON VENTURES 

    Ayushman Saha, Head of Data Value – FINANCIAL TIMES 

    Clemence Grocholska, Head of Data - NORTH TECHNOLOGY GROUP 

  • 15:15 - 15:45

    Afternoon Tea & Networking in the Exhibition Area

  • 15:45-16:15
    andrew-1

    Presentation: Mastering the Art of Data Storytelling

    Andrew Mason - Head of Data and Analytics - GRAINGER PLC

    Arrow

    Data is everywhere but how much of it is communicated effectively? Lots of work goes into the curation of data sets only for it to fall at the last hurdle as the key insights are lost through poor visualisation and storytelling. This session will cover some of the foundations of data storytelling and data visualisation. This session will cover:  

    • How important design thinking is in data visualisation 
    • How to make numbers resonate to their audience 
    • A framework for building best in class charts 
    • How to tell and sell your data story 

     

  • 16:15-16:45
    fireside chat

    Fireside chat: The Data Paradox: When More Data Leads to Worse Decisions

    Arrow
      • With the exponential growth of data sources, leaders often face cognitive overload that makes it harder to discern valuable insights from noise. How can decision-makers prevent data overload from clouding strategic insights? 
      • Having more data doesn’t always equate to better decisions. What mechanisms can organizations put in place to prioritize quality over quantity in data use? 
      • The allure of new tools and metrics can lead to decision-makers getting distracted by trends rather than focusing on data that drives real value. How can executives balance the use of cutting-edge data analytics with the risk of chasing trends that don’t align with business objectives? 
      • As leaders increasingly rely on data, they can lose sight of the importance of intuition. What role should human intuition play in decision-making when data-driven insights seem overwhelming or contradictory?  

       

      Peter Jackson, Interim Global Head of Data Office – SCHRODERS 

      Pankaj Manek, Data Manager - CAMBRIDGE & COUNTIES BANK 

  • 16:45 –17:00

    Chair Closing Remarks